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These terms set out how bet89 operates your account, what actions are permitted, and what you can do when something needs to change. Access to our platform depends on your local law and eligible regions — read these terms carefully before you proceed.
By opening and using a bet89 account, you confirm that you have read, understood and accepted these terms in full. They govern every interaction you have with our platform — account creation, wallet activity, placing wagers and using support. If any part of these terms conflicts with local law in your jurisdiction, the terms that comply with local law take effect for your region. We may update these terms when our services change; we will post the revised version and you can review it at any time from within your account. Your continued use after a posted update means you accept the new version. These terms do not override consumer protections available to you under Bangladesh law or the laws of any other eligible region where you access our platform. Payments processed through bKash, Rocket or Bank Transfer are each subject to the conduct rules in the Transactions section of these terms, and any limits or verification steps shown in your account wallet at the time of the transaction. If you are unsure whether access is permitted in your location, check the eligibility conditions before proceeding.
These terms govern how you create, maintain and close your bet89 account. They cover login credentials, identity verification steps shown in your account, and the conditions under which access may be restricted or suspended at our discretion.
All deposits and withdrawals processed through supported routes — including bKash, Rocket and Bank Transfer — fall within these terms. Transaction limits, verification requirements and processing steps are set out in the wallet section of your account.
Games, odds, promotional notices and all content displayed on bet89 are covered by these terms. We do not warrant that all content is available in every region; availability depends on your local law and the eligible regions we serve.
Payment processors, game studios and external service providers operate under their own terms. We are not responsible for the conduct of third parties once a transaction or interaction leaves our platform. Review each provider's terms separately.
These terms give you clear, practical ways to manage your relationship with bet89. You are not a passive recipient of our policy — you have specific steps you can take at any time. Your account history, transaction records and wallet activity are available to review from the signed-in account area. If you find an error in your account details, you can submit a correction request through the support route described in the Contact section. Questions about how a term applies to your specific situation can be raised directly with our support team. You do not need to accept a term you believe has been applied incorrectly; raise it and we will review the case. If you decide to close your account, the process is initiated from account settings and does not require you to contact support first.
Your full transaction history is available in the account area once you are signed in. Check deposits, withdrawals and wallet activity there at any time.
If your registered name, contact details or payment information needs updating, submit the change through the account settings fields. Some changes may require verification before they take effect.
Any term that is unclear or that you believe has been applied incorrectly can be raised with our support team. We will review and respond through the same channel you used to contact us.
You may close your bet89 account at any time. Start from account settings; any remaining wallet balance will be processed according to the withdrawal rules in your account before closure is finalised.
Open the chat widget from any signed-in page to raise a terms question directly. Available from the help icon in your account dashboard.
Send a written query to our support address published in the Contact section of your account. Use this route for formal correction requests or account-closure queries.
The Help section inside your account lists common terms questions and the steps to follow for each. Check there first before raising a new support case.
We hold only the account and transaction data needed to operate your account. Data is not sold to third parties. You can request a record of what we hold by contacting support through the email route in your account.
Our site uses cookies to keep your session active and to remember account preferences. You can manage cookie settings through your browser. Disabling certain cookies may affect how your account functions on the site.
You are responsible for keeping your login credentials private. If you suspect unauthorised access, change your password immediately from account settings and notify us via live chat or email without delay.
If you need to request a change to how your data is used, or if you want to update a consent you gave when opening your account, contact us via the email route published in your account's Contact section.
Access to bet89 and the applicability of these terms depends on your local law and whether Bangladesh falls within our eligible regions at the time you use the platform. Check the eligibility conditions in the account area before you proceed.
We post an updated version on this page whenever our terms change. Your continued use of the account after the update is posted means you accept the revised terms. You can review the current version at any time from within your signed-in account.
Any remaining wallet balance is processed through a withdrawal to your registered payment method before closure is finalised. The steps and verification required are shown in your account at the time you initiate the closure request.
Yes. Raise the dispute through live chat or email support — both routes are available from inside your signed-in account. We will review the case and respond through the same channel. You do not need to accept an outcome you consider incorrect before the review is complete.
Contact us via the email support route published in the Contact section of your account. State that you are requesting a data record. We will confirm receipt and process the request in line with the data handling rules set out in these terms.
Yes. All three payment routes — bKash, Rocket and Bank Transfer — fall under the Transactions section of these terms. Each has its own limits and verification steps displayed in your account wallet; the conduct rules in these terms apply to all of them.